Flat Rate Ground Shipping: $10
We only ship to the 48 continental US states (sorry Hawaii and Alaska ☹ ). We ship Monday through Thursday using FedEx but our ice cream shipments can’t be in transit over the weekend so we are not able to deliver your package on a Saturday, Sunday, Monday or a FedEx holiday. See table below for details on when your package will arrive.
HOW DO WE DO IT?
We pack ice cream in a cooler within a shipping box with enough dry ice to keep the contents frozen well into the evening of the delivery date. It is best to open the package immediately upon arrival and to put ice cream in the freezer. Use gloves when handling dry ice. Fun Fact: the temperature inside that box is about negative 110 degrees F which is colder than your freezer by 100 degrees.
NO SIGNATURE REQUIRED
FedEx is authorized to leave all packages at the destination without signature which will ensure that your ice cream will not melt due to multiple delivery attempts. If your package is a gift please check that the recipient will be in town on the day it will arrive.
When the shipping label is created you will receive an email with your tracking number.
IN A RUSH? UPGRADE TO OVERNIGHT!
All overnight orders received by Noon CST Monday through Thursday will be processed same day. Any order received after noon CST may not be shipped same day (although we try). We encourage you to read our shipping policies or call us if you have questions.
GoodPop cannot be responsible for damage or loss of gifts due to unavailable recipient or incorrect address information, or theft. We are not able to change the address or cancel an order once the package has shipped. Please ensure your recipient will be in town on the arrival day.
All packages take about 3 days in transit. Order by Noon CST Monday or Tuesday and your package will arrive on or before Friday of that week. See the table below for a handy reference on when your pops will get to you. Orders received with longer transit locations than shipping days left in the week will be held for shipment the following Monday.
Order by Noon CST Monday – Wednesday and your package will arrive in 2 days. Orders placed after Noon CST on Wednesday will ship the following week. Saturday delivery is not available with this option.
Order by Noon CST Monday – Thursday and your package will arrive the next day. Orders placed after Noon CST on Thursday will be shipped the following Monday. Saturday delivery is not available with this option.
To guarantee delivery we must have the complete and correct address. We are not able to deliver to PO Boxes, A.P.O or F.P.O addresses due the highly perishable nature of ice cream.
GIFTS AND RECEIPTS
All orders include a packing slip with no pricing information. Please ensure your recipient will be in town on the arrival day.
We are here to help you. Please call with any questions during business hours of 9:00 AM until 4:00 PM EST and if no one answers please leave a message as we are likely helping another person or packing and shipping. Our customer service number is: 866-858-6380
***We only ship to the 48 continental US states (sorry Hawaii and Alaska)
***If your order is placed after 12PM CST, it will be processed the next day, follow table above for shipping information.